Terms and Conditions

Payment methods
Italcaffe.it accepts the following forms of payment:

Credit Cards
For orders with a total value of up to 2,000 euros, we accept Visa, Master Card, American Express, Diners and PayPal.
Fill the order form online with your personal or business data. When communicating your Credit Card data, you will be redirected to the secure Server Sella, which has a 128-bit SSL data encryption system, where you can perform the operation with absolute security.
The Vs. credit card will be charged at the time of the shipment of the vs. order.

Bank transfer
For orders with a value of more than 2,000.00, we only accept early bank transfer payments on the order of:

Company: ITALCAFFE’ S.P.A.
Bank: Crédit Agricole Italia S.p.A.
Address Bank: Via Manzoni 1, 19020 Ceparana (Sp), Italia
IBAN: IT39R0623049701000043461053

After the receipt of payment we will confirm the transaction by e-mail and we will communicate the date of shipment.
For orders of a certain size please contact us in advance to receive specific quotes.

Cash Mark Payment
For the Cash Mark the products will be paid to the courier at the time of delivery. This method implies an additional cost of .00 USD. It is the cost of running, of this service, requested by the courier.
Payment type made only in Italy.

In case you want to optimize the management of your warehouse and proceed to deliver an order directly to the final customer, Italcaffè can give its courier to deliver the goods to the address indicated by you.

The end customer will only receive the delivery bubble with his order, while our invoice with the prices applied to you will be sent to your address.

In this way you can proceed to the shipment of your invoice to the end customer who will report the prices you set.

The prices of the products listed on this site include VAT. Italcaffe.it as by Legislative Decree No. 114 of 31 March 1998 – “Discipline of the sale of goods by electronic means. Electronic Commerce”, exercises “Internet retail activities”.

Professional customers who wish to adjust their invoices can request it at the time of order by specifying in the order form, their VAT number and their Company Name.

Delivery of goods
In Italy, delivery by courier in 3-5 working days.
Abroad by courier in 5-7 working days

Right of withdrawal
Under Legislative Decree No. 21 of 21/02/2014, Italcaffè S.p.A. recognizes the Buyer of the Goods the RIGHT OF RECESSO. This right, according to the law, may be exercised by the Buyer WITH AND NOT OVER 14 (FOURTEEN) WORKING DAYS from the date of receipt of the goods, under penalty of decadence.

Rules for the exercise of the Right of Withdrawal
The notice of the withdrawal must be sent, in the above terms, by letter recommended with notice of receipt or, always within the same terms, by telegram, fax or e-mail to the following address:
Italcaffè S.p.A.
Via Galileo Galilei, 18
19020 Ceparana (La Spezia)
Telefax – 0187 933740
info@italcaffe.it e-mail

The returned goods must be returned, intact, no later than 14 (fourteen) working days from the date of receipt of the same (for this purpose will be true the date affixed to the letter of the courier delivered to the buyer along with the goods) to the address:
Italcaffè S.p.A.
Via Galileo Galilei, 18
19020 Ceparana (La Spezia)

The Buyer is required to send the goods back, in the aforementioned manner, WITH PACCO ASSICURATO IN PORTO FRANCO. No packages will be picked up in Mark or Port Assigned.
As stipulated in the Legislative Decree, once the control practices on the correct use of the Right of Withdrawal have been carried out, Italcaffè S.p.A. will reimburse the Buyer within the legal deadline the amount paid for the purchase of the goods, shipping costs and any duty paid.